FAQ

Can I send the representative on behalf to submit my legalization/registration/DOV file?

A representative can submit the file on behalf given you provide them with authorization letter along with the legalization/registration/DOV files to be submitted. The authorization letter should contain the purpose of submission and the authorized person’s name, photo identity and signature. It is also advisable to attach a self-attested copy of the applicant’s photo ID.

What is the time limit to collect my passport/legalized document from VFS Global, the Italy Visa and Legalization Application Center after the decision is made by Embassy?

Italy Visa and Legalization Application Centre will not keep any unclaimed passport(s)/document(s)/ (s) exceeding the periods specified below.

Unclaimed passport after processing by Embassy: 3 months.

Unclaimed legalized documents: 3 months.

Legalization file returned for document adjustment: 6 months.

Legalization file returned refused: 6 months.

The unclaimed passport(s)/document(s)/file(s) will be handed over to the Embassy of Italy, Bangladesh for disposal once the period has lapsed. The fee paid will not be refunded under any circumstances.

Applicants will be intimated via phone once the documents are ready for collection. Please ensure your phone is reachable for any updates.

Or, you can track through below modes,

Call: +88 09606777666 | +88 09666911384 (Sunday to Thursday: 09:00 -17:00)

Email: info.itbd@vfshelpline.com

Visit: www.vfsglobal-it-bd.com and click on ‘Track Your Application’

What may happen if I submit an incomplete application form and file?

An incomplete/over written forms and missing document(s) from the checklist may lead to a negative decision by the Embassy of Italy.

How can we get the photocopy document attested to submit with application file?

Validation of the photocopies of your passport, soggiorno, and Carta D Identita, sighting the original documents, is taking place at the Italy Visa and Legalization Application Center between 1400 to 1500hrs on any working day.

What is verification fee?

The verification fee is required to pay by applicants to the payment counter at the Italy Visa and Legalization Center, when it deemed applicable for document/s by the Embassy of Italy, Bangladesh.

Do I need to submit online birth registration?

Applicants are encouraged to submit their online birth registration confirmation record along with hard copy birth certificate for legalizing the birth certificate. In accordance with the requirement of the Embassy of Italy, Dhaka, data on the hard copy of the birth certificate and the online registration should match completely. If not, the submitted birth certificate will be considered invalid.

Do I need to bring any identity document to enter to the Italy Visa and Legalization Application Center?

Applicants/representatives are requested to show their valid government issued ID cards (e.g. passport, NID, Driving License, Voter ID card etc.) at the entrance of the Italy Visa and Legalization Application Centre. Applicants will not be permitted inside without one.

How can I get information service from Italy Visa and Legalization Application Center?

With effect from 20 December 2015, there is no information desk at the center. Applicants and representatives seeking information at the Italy Visa and Legalization services are requested to contact on: +88 09606777666, +88 09666 911384. Email: info.itbd@vfshelpline.com, Website: https://www.vfsglobal-it-bd.com/

Changes in Schengen visa application process

As part of the worldwide introduction of the Visa Information System (VIS), the Schengen States will launch the VIS in Bangladesh (and in the neighboring countries) on 2 November 2015. Since October 2011, the VIS has been functioning in seventeen (out of 23) world regions. All Schengen consulates worldwide will be connected to VIS by the end of November 2015.

The purpose of this global VIS introduction process is to better protect applicants against identity theft and to prevent document fraud and so-called "visa shopping". Fingerprints are widely used within the EU as a more secure means of identification. The use of biometric data for identification purposes of a visa holder is a faster and more accurate way to identify a visa holder by border police.

As from 2 November 2015, Bangladeshi citizens requesting a Schengen visa will have to appear in person in order to provide biometric data (fingerprints and digital photography). This concerns the applications for the short-term Schengen visas (max. 90 days in 180 days). For subsequent applications within next 5 years the biometric data will be copied from the previous visa application included in the VIS.

Apart from that, there will be no change in current procedures such as visa fee or forms. However, the applicants should be aware that due to provisions of biometric data, which might cause at the beginning some disruptions, the first visit to their respective Schengen State Consulate after 2 November 2015 might take a little bit longer.

  • Exemptions from the obligation of fingerprinting are provided for the following categories of applicants only:
  • Children under 12,
  • Persons for whom the collection of fingerprints is physically impossible;
  • Heads of State and members of the national Governments (with their official delegations and spouses) if they travel for official purposes

FURTHER INFORMATION

European Commission

Click here

Do I need to take appointment for submitting my visa/legalization application?

No appointment is required for submitting any visa/legalization application.

When can I submit my visa application for Schengen visa at the embassy of Italy?

If your first entry and maximum staying duration is in Italy, Greece, Malta or Slovakia, you can submit your Schengen visa application at Italy Visa and Legalization Application Center.

Is official passport can be submitted at the Visa Application center?

Applicant may submit their official passport at Italy Visa and Legalization Application Center if not been issued by note verbal from MOFA, Bangladesh because of having personal trip or as the employee of autonomous body. In such case, applicant should follow the requirement list for respective visa application.

What should I do after submitting the Visa/Legalization application? 

  • Log on to the website, click here or email to info.itbd@vfshelpline.com or call at (+88) 09606 777666
  • (+88) 09666 911384 to check your application status. It is advisable to check the application status only after the average processing time mentioned in this website. For Legalization please refer to Legalization Link http://www.vfsglobal-it-bd.com/legalization_level.html. If the application status found ready to deliver, come and collect on respective collection time or wait till the decision comes from Embassy.

In case of Schengen Visa, where will my interview be held? 
If embassy call for interview, that will be held at the Embassy of Italy, Plot 2/3, Road 74/79, Gulshan - 2, Dhaka 1212, Tel. +88-02-8832781-3, website: www.ambdhaka.esteri.it. The Payment receipt provided by the Italy Visa & Legalization Application Centre will carry the Interview date & time.

Do I need to attend Interview Embassy? Interview is not required for all it is depend on Embassy case to case basis.

  • What will happen after the interview? 
    You can check the status of your application via our website click here or email to info.itbd@vfshelpline.com. or call at (+88) 09606 777666 (+88) 09666 911384 It is advisable to check the status after the average processing time mentioned in this website.

Where shall I collect my passport in case of Schengen Visa? 
Bring your invoice copy and collect your passport & other returnable documents from the Italy Visa & Legalization Application Centre after checking the application status through the Italy Visa & Legalization Application Centre call centre or the website www.vfsglobal-it-bd.com

Where shall I collect my passport in case of National Visa? 
The applicants need to collect the passport from Italy Visa & Legalization Application Centre.

What should I do after submitting the Documents for Legalization? 

  • Log on to the website, click here or email to info.itbd@vfshelpline.com or call at (+88) 09606 777666
  • (+88) 09666 911384 to check your application status. It is advisable to check the application status only after the average processing time mentioned in this website.

Where can I get my document translated for legalization?

OFFICIAL TRANSLATION AGENCY OF EMBASSY OF ITALY, DHAKA FOR DOCUMENT LEGALIZATION
  1. Tradusoft.com

  2. Founder and project Manager

    Dott.sa Donatella Cesca

    "Nawer Sagufta"

    136, Link road, Middle Badda, Dhaka (near the overbridge) Apt. A1, 2nd floor

    Dhaka 1212

    Phone: 01776-015230

  3. EXINSO Ltd.

  4. House : 63/4 (1st Floor),
    Progoti Sharani,
    North Badda, Dhaka 1212

    Tel: 01797-412712

    Email: onubad.italy@yahoo.com

 

General information 
Visa fees / VFS Service Charges, once paid, are non-refundable 
You can obtain further information, and download visa application forms from http://www.vfsglobal-it-bd.com