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Most applicants need to give their biometrics, but IRCC may have certain exemptions or temporary measure for special situations.

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, supporting documents and biometric data.

Our value-added services are optional and come at an additional cost. They have no bearing on expediting your visa process or favourable decision-making.

If permitted you may be able to send a representative to collect your passport; they will need to present a

signed by you, bring the receipt issued to you by the Visa Application Centre and their Government identification.

2D barcoded sheets (2 copies), passport bio page (2 copies),

If you haven’t paid your visa fee online,

Payment Instructions for Canada Visa Application Centre can be found on the

• Payment confirmation for courier service, if you wish your documents to be returned via courier. More details about fees can be found

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If you previously booked an appointment or plan to re-schedule please

If you are required to submit your biometrics as part of your IRCC application, you will pay a biometrics fee to the Government of Canada. Paying the biometrics fee includes:

• Collecting your fingerprints and a digital photo at the VAC

You may not need a Canadian Transit Visa if you are travelling to the United States of America. Visit IRCC website to learn more about Transit Visas and who needs to apply for one:

Submitting a Paper Application to IRCC through a VAC:

IRCC only accepts online applications for most immigration programs, but there are some exceptions. In some cases, you may even be able to submit a paper application (with or without biometrics) to IRCC through a VAC. Submitting a paper application through a VAC requires paying the Assisted Service - Paper Application service fee.

For your IRCC application and biometrics:

Government of Canada fees for your application can only be paid online through IRCC’s website. Find out how to pay these fees here:

Note: You can’t get a partial or full refund of Government of Canada fees at the VAC. A refund can only be requested by visiting IRCC and submitting a refund request. Find out more here:

• Moving your documents, such as your passport, between IRCC and the VAC where you gave your biometrics

This means that if you give your biometrics at a VAC, you also get one package transmission service. This service will cover sending your documents from the VAC where you gave biometrics to IRCC and, once IRCC has made a decision on your application, back to the VAC.

For any refund of fees paid to the Government of Canada, please

http://www.cic.gc.ca/english/information/fees/index.asp

to request a refund from the Government of Canada.

There are some exceptions. Read carefully to see if these apply to you:

1. If you have already used your one included package transmission, you will need to pay the Package Transmission service fee to send any additional documents to IRCC.

2. If you enrolled your biometrics at one VAC location and submit your documents at a different VAC location, you will need to pay the Package Transmission service fee. The service fee is only waived if you submit your documents at the same VAC location where you gave your biometrics.

3. If you do not need to provide biometrics, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.

If you are travelling through Canada on your way to a different country, you may need to apply for a Transit Visa and give your biometrics. However, you will not have to pay the Government of Canada biometrics fee. Since you are not paying the biometrics fee, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.

Service Charges for Services offered at the VAC

This terms and conditions are governed by  and both parties submit to the exclusive jurisdiction of the courts in Chile.

You can pay the visa fee at the visa application centre in cash.

You can track your passport/documents via online/web chat/helpline number/email provided below. To track your passport/documents online, you'll have to enter the Tracking ID number mentioned on the receipt received from the Visa Application Centre, and your Date of Birth.

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•     If you are applying for a visa on behalf of a child under 12 years old, they are not required to attend an appointment since they don’t have to provide their fingerprint information.

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Important Information for applicants residing in Democratic Republic of Congo, Uganda and South Sudan

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Temporary Change to Hours of Operation for 24th and 31st December 2025

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