COVID-19: Latest Updates

Dusseldorf

The Visa Application Centre in Dusseldorf will re-open for business on Thursday, 4th June and will provide the following limited services until further notice.

Biometrics collection for Biometric Instruction Letter holders only

Return of decision envelopes to applicants Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Buy Services” page of this website for further information on courier services offered by the VAC.

Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.

Submission of passport upon receipt of passport request letter from IRCC (via post/courier only) Submission of passport in person at the VAC is not permitted until further notice.

The Opening Hours of the VAC will be as follows, until further notice:

Business Hours: Monday - Thursday (only two working days): 9:00 – 17:30

Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.

Berlin

The Visa Application Centre in Berlin will re-open for business on Monday, 15th June and will provide the following limited services until further notice.

Biometrics collection for Biometric Instruction Letter holders only

Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Buy Services” page of this website for further information on courier services offered by the VAC.

Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.

Submission of passport upon receipt of passport request letter from IRCC (via post/courier only) Submission of passport in person at the VAC is not permitted until further notice.

The Opening Hours of the VAC will be as follows, until further notice:

Business Hours: Monday – Wednesday – Thursday (only three working days): 9:00 – 17:00

Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.