Service charges

Service Charges effective 02 November 2019

If you need to provide your biometrics, the biometric fee of C$ 85.00 (per person) / C$ 170.00 (for a family of 2 or more) / C$ 255.00 (for a group of performing artists of 3 or more) covers the Visa Application Centre service charge for package transmission. For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the package transmission fee.

All applicants who are submitting paper applications (with or without biometrics) will need to pay the assisted service - paper application fee.

If you do not need to provide biometrics and you are submitting your passport and/or documents at the Visa Application Centre, the package transmission fee will apply.

Methods of Payment

It is mandatory for the Government of Canada fee to be paid online in Italy. Find out how to pay the Government of Canada Fee by visiting IRCC’s Pay your Fees page online.

Payment of Canada Visa Application Centre Service Charges and optional additional services

In-Person: Cash, Card or Bank deposit
The VFS service fee can be paid at the CVAC in cash, Card or through a bank deposit to the following account:
Bank: Deutsche Bank
Branch address: via S. Prospero 2 Milano
Account No: 460770841
Account Name: VFS Tasheel - Global
Currency: EUR
IBAN: IT39O0310401600000000770841

By Mail: Bank deposit
Disclaimer: Payments must be made net of all bank transfer fees and currency exchange commissions

The VFS service fee can be paid only through a bank deposit in case visa applications are sent by post, to the account above.

IMPORTANT: Please note all VFS related fees must be pain only in EUROS into above bank account and attach proof of deposit with your application package. If your application is received without the correct payment for CVAC service charges, we will NOT be able to assist you and your application will be returned to you.


For any refund of fees paid to the Government of Canada, please click here to request a refund from the Government of Canada.

Service Charges for Services offered at the VAC

Service Price (Per Applicant)

Amount in CAD (inc. VAT)

Amount in EUR (inc. VAT)

Package transmission (price per package)



Assisted Service – Online Forms (price per form)



Assisted Service – Paper Applications (price per application)



Assisted Service – Scanning (price per page)



Self Service Workstation (price per hour)



One-Way Courier Service (per package) - Rest of Italy (Excluding Small Islands & Venice and Isola d'Elba)



One-Way Courier Service (per package) - Venice and Isola d'Elba



One-Way Courier Service (per package) - Small Islands



International Courier



Photocopying (price per page)  $00.19 00.12
Printing (price per page)  $00.38 00.25
International Civil Aviation Organization (ICAO) compliant photography  $08.99 05.84
Short Service Message (SMS)  “per application”  $02.75 01.79
USB Drive  $12.04  07.83 


*Service charges include all applicable local taxes and are subject to change as per government's notification.

**The CAD exchange rate is determined by the Canadian government.

New service charges became effective on 02 November 2019. The submission date for mail-in applications will be the date on which the Visa Application Centre receives the application. If a mail-in application is received and does not include correct payment for current service charges, the applicant will be contacted to pay the difference or the application will be returned back to the applicant.

Due to the ongoing Covid-19 outbreak, all passports will only be returned using the courier services offered by the Visa Application Centre.

The Visa Application Centre is offering courier services at a discount of 10% on the courier prices listed in the pricing table on this website. This discounted rate will only be available from  27 Jul 2020 until further notice during which time, the 10%  discounted price for courier services will be 14.94 EUR (within Italy - Excluding Small Islands & Venice and Isola d'Elba), 19.85 EUR (Venice and Isola d'Elba), and 24.77 EUR (Small Islands) and International Courier 59.60 EUR