Information on re-opening of the Canada Visa Application Centre

The Visa Application Centre in London will re-open for business on Tuesday, 14th July and will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only
  • Return of decision envelopes to applicants. Your decision envelope will be returned to you via the courier service offered by the VAC. Collection of decision envelopes in-person at the VAC is not permitted until further notice. Please refer to the “Buy Services” page of this website for further information on courier services offered by the VAC.
  • Permanent Resident Travel Document intake (via post/courier only). Submission of PRTD applications in person at the VAC is not permitted until further notice.
  • Submission of passport upon receipt of passport request letter from IRCC (via post/courier only). Submission of passport in person at the VAC is not permitted until further notice.

The Opening Hours of the VAC will be as follows, until further notice:

  • Business Hours: Tuesday – Wednesday - Thursday (only three working days): 8:30 – 17:00

Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.