Contact us

Helpline

Please contact us for any information regarding the visa process:

India

Contact us by phone for India:: +91 22 6786 6014 between 8:00am to 5:00pm, from Monday to Friday.

Email: info.francein@vfshelpline.com (For information)

Contact us by submitting your query here


Nepal

Contact us by phone for Nepal:  +97714235515

Alternative number: +97715526253

Contact us by submitting your query here

Customer experience

Feedback and suggestions

VFS Global is committed to delivering a world-class experience and welcomes your valuable feedback. You can be assured that all feedback receives our full and complete attention.

To help us serve you better, please include following information along with your feedback.

  • Your name and contact details
  • A clear description of the issue (e.g. dates, location, names of personnel dealt with, and any other relevant background)
  • The type of visa you are applying for and your associated application reference number (or numbers)

We endeavour to reply within 2 business days.