Service charges
Service charges
Service Charges effective 1 May 2026
If you are required to submit your biometrics as part of your IRCC application, you will pay a biometrics fee to the Government of Canada. Paying the biometrics fee includes:
• Collecting your fingerprints and a digital photo at the VAC
• Moving your documents, such as your passport, between IRCC and the VAC where you gave your biometrics
This means that if you give your biometrics at a VAC, you also get one package transmission service. This service will cover sending your documents from the VAC where you gave biometrics to IRCC and, once IRCC has made a decision on your application, back to the VAC.
There are some exceptions. Read carefully to see if these apply to you:
1. If you have already used your one included package transmission, you will need to pay the Package Transmission service fee to send any additional documents to IRCC.
2. If you enrolled your biometrics at one VAC location and submit your documents at a different VAC location, you will need to pay the Package Transmission service fee. The service fee is only waived if you submit your documents at the same VAC location where you gave your biometrics.
3. If you do not need to provide biometrics, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.
Transit Visas:
If you are travelling through Canada on your way to a different country, you may need to apply for a Transit Visa and give your biometrics. However, you will not have to pay the Government of Canada biometrics fee. Since you are not paying the biometrics fee, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.
You may not need a Canadian Transit Visa if you are travelling to the United States of America. Visit IRCC website to learn more about Transit Visas and who needs to apply for one: IRCC - Transit through Canada.
Submitting a Paper Application to IRCC through a VAC:
IRCC only accepts online applications for most immigration programs, but there are some exceptions. In some cases, you may even be able to submit a paper application (with or without biometrics) to IRCC through a VAC. Submitting a paper application through a VAC requires paying the Assisted Service - Paper Application service fee.
Methods of Payment:
For your IRCC application and biometrics:
Government of Canada fees for your application can only be paid online through IRCC’s website. Find out how to pay these fees here: IRCC - How to pay your fees.
Note: You can’t get a partial or full refund of Government of Canada fees at the VAC. A refund can only be requested by visiting IRCC and submitting a refund request. Find out more here: IRCC - Ask for a refund
For VAC services:
In person - For applications being submitted in person or through an authorized representative, Canada Visa Application Centre service charges must be paid via Credit/Debit Card at the Canada Visa Application Centre.
By Mail- If you are submitting Mail in application Canada Visa Application Centre service charges must be paid via a wire transfer in Jamaican Dollars (JMD$). Please note that cheque payment is not accepted as a correct mode of payment.
If sending your application by post, please do not forget to enclose the return courier envelope to have your passport sent back to you by secure courier.
Please remember to send payment confirmation (payment in JMD$) as part of your application along with your up to date contact details (Phone Number & Email Address)
Please note that transferring payment doesn’t mean we have received funds. Applications will be processed after payment confirmation is reflected in bank. Please check with your bank for payment transfers time. Application will not be processed unless correct fee is paid.
Below are the Bank account details for JMD payments only:
Bank Name: Bank of Nova Scotia (BNS)
Account Name: VFS Jamaica Limited
Address: Corner of Duke and Port Royal Street, Kingston
Account Number: 805479
Account Type: Current Account
Account Currency: JMD
Branch Transit Number: 50765
For any refund of fees paid to the Government of Canada, please click here to request a refund from the Government of Canada.
Service Charges for Services offered at the VAC
| Service Price (Per Applicant) | Amount in CAD (inc. VAT) | Amount in JMD (inc. VAT) |
|---|---|---|
SMS | $3.00 | 345.00 |
Photocopy | $1.09 | 125.25 |
International Civil Aviation Organization (ICAO) compliant photography | $10.81 | 1,243.25 |
Printing | $1.09 | 125.25 |
One-Way Courier | $31.14 | 3,581.00 |
2 Way Courier | $57.81 | 6,648.25 |
Locker Service | $7.62 | 876.25 |
Premium Lounge | $113.66 | 13,071.00 |
Service Charges for Services offered at the VAC
| Service Price (Per Applicant) | Amount in CAD (inc. VAT) | Amount in JMD (inc. VAT) |
|---|---|---|
| Package transmission (per package) | $11.67 | 1,342.00 |
| Assisted Service – Paper Applications (per application) | $12.29 | 1,413.25 |
| Assisted Service – Online Forms (eTA) (per form) | $6.89 | 792.25 |
| Assisted Service – Scanning (per page) | $0.35 | 40.25 |
| Self Service Workstation (per hour) | $5.00 | 575.00 |
| SMS (per application) | $3.00 | 345.00 |
| Photocopying (per page) | $1.09 | 125.25 |
| International Civil Aviation Organization (ICAO) compliant photography | $10.81 | 1,243.25 |
| Printing (per page) | $1.09 | 125.25 |
| One-Way Courier Service (per package) - Domestic ( within Jamaica) | $31.14 | 3,581.00 |
| Two-Way Courier Service (per package) - Domestic ( within Jamaica) | $57.81 | 6,648.25 |
| Locker Service * Service only available in Kingston | $7.62 | 876.25 |
| Premium Lounge * Service only available in Kingston Consent form | $113.66 | 13,071.00 |
*Service charges include all applicable local taxes and are subject to change as per the Canadian government's notification.
**The CAD exchange rate is determined by the Canadian government.
New service charges became effective on 1 May 2026.
All charges, including VAC fees, are non-refundable.
VAC Self-service Workstation:
You may have to wait to use the VAC’s Self-service Workstation if there are many visitors at the VAC. Wait times will vary.
Please bring a portable USB flash drive if you intend to use the VAC’s Self-service Workstation and make sure to take it with you when are finished using the workstation. The VAC will attempt to notify you if you accidentally leave your flash drive at the Self-service Workstation and will destroy any devices that remain unclaimed within 48 hours.