Contact us

Helpline

Please contact us for any information regarding the visa process:

Contact us by phone:  Ramallah: +97 02 2945414

Gaza: +97 08-2840473

Non Ramadan Timing:

between 08:30 and 15:00, from Sunday to Thursday, between 08:30 and 11:30 on Saturday

Ramadan Timing:

between 09:00 and 15:00, from Sunday to Thursday, between 09:00 and 12:00 on Saturday

Contact us by email: info@schengenvisa-palestineterritory.com

Customer experience

Feedback and suggestions

VFS Global is committed to delivering a world-class experience and welcomes your valuable feedback. You can be assured that all feedback receives our full and complete attention.

To help us serve you better, please include following information along with your feedback.

  • Your name and contact details
  • A clear description of the issue (e.g. dates, location, names of personnel dealt with, and any other relevant background)
  • The type of visa you are applying for and your associated application reference number (or numbers)

We endeavour to reply within 2 business days.