Contact us

Helpline

Please contact us for any information regarding the visa process:

Moscow +7 499 703 4974; +7 499 704 3556
St-Petersburg +7 812 309 4185; +7 812 426 3943
Irkutsk +7 499 703 4974; +7 499 704 3556
Kaliningrad +7 499 703 4974; +7 499 704 3556
Kazan +7 499 703 4974; +7 499 704 3556
Khabarovsk +7 499 703 4974; +7 499 704 3556
Krasnodar +7 499 703 4974; +7 499 704 3556
Krasnoyarsk +7 499 703 4974; +7 499 704 3556
Nizhniy Novgorod +7 499 703 4974; +7 499 704 3556
Novosibirsk +7 499 703 4974; +7 499 704 3556
Omsk +7 499 703 4974; +7 499 704 3556
Perm +7 499 703 4974; +7 499 704 3556
Rostov-on-Don +7 499 703 4974; +7 499 704 3556
Samara +7 499 703 4974; +7 499 704 3556
Saratov +7 499 703 4974; +7 499 704 3556
Ufa +7 499 703 4974; +7 499 704 3556
Vladivostok +7 499 703 4974; +7 499 704 3556
Yekaterinburg +7 343 318 2736; +7 343 226 0117

Contact us by emailInfomos.frru@vfshelpline.com  

Customer experience

Feedback and suggestions

VFS Global is committed to delivering a world-class experience and welcomes your valuable feedback. You can be assured that all feedback receives our full and complete attention.

To help us serve you better, please include following information along with your feedback.

  • Your name and contact details
  • A clear description of the issue (e.g. dates, location, names of personnel dealt with, and any other relevant background)
  • The type of visa you are applying for and your associated application reference number (or numbers)

We endeavour to reply within 2 business days.