Information on re-opening of the Canada Visa Application Centre

The Visa Application Centre in Kigali will re-open for business on Wednesday, 15th July and will provide the following limited services until further notice.

  • Biometrics collection for Biometric Instruction Letter holders only
  • Return of decision envelopes to applicants (in-person at the VAC - from 11:30 to 15:30 on Monday and Wednesday)
  • Submission of passport upon receipt of passport request letter from IRCC (in-person at the VAC - from 11:30 to 15:30 on Monday and Wednesday)

The Opening Hours of the VAC will be as follows, until further notice:

  • Business Hours: Monday – Wednesday (only two working days): 9:00 – 16:00

Due to COVID-19 outbreak, the VAC may be implementing additional measures to ensure health and safety of applicants.