What happens at the Visa Application Centre

On the day of your appointment:

  • Aim to arrive 15 minutes before your appointment.
  • You must attend the appointment for your visa application. You cannot send someone in your place.
  • Only applicants, caregivers and those accompanying children under 18 years are permitted to enter the Visa Application Centre.
  • Bring a printed copy of your visa application, as well as a valid passport or travel document with at least 2 pages that are blank on both sides.
  • Bring all supporting documentation (originals and copies). You are not required to submit a photo for short-stay Schengen visa applications. Your photo will be taken at the Visa Application Centre itself.
  • If you haven’t paid your visa fee online, you can pay your fees once you get to the centre.
  • At the centre, you will also need to submit your fingerprints and photograph. This is known as biometric information collection. A digital finger scanner collects images of all 10 digits, and you will have a digital photo taken. The digital fingerprint scanner uses no inks, liquids or chemicals and will not mark your skin. Without biometrics information, your visa application will not be processed.
  • Your digital photograph must be taken with full face and without sunglasses or tinted spectacles, or head covering unless it is worn for religious or medical reasons. Your face should be clearly visible with no hair across the eyes. Your photograph must be taken according to ICCAO standard.
  • Ensure your fingertips are free from any forms of decoration such as mehndi, cuts, abrasions or other markings as these may affect your ability to provide acceptable finger scans.
  • If you are applying for a visa on behalf of a child under 5 years old, they must also attend an appointment, but don’t have to provide their fingerprint information.
  • Children under 18 years old need to be accompanied by an adult and this cannot be a member of VFS Global staff.
  • If you miss your appointment on the scheduled day, you will need to book a new appointment after 24 hours from your original appointment date.
  • Incomplete applications may not be accepted.
 

Biometrics

Without biometrics information, your visa application will not be processed.

  • Your fingerprint scan and facial scan will be captured. This will remain valid for 5 years.
  • A digital fingerprint scanner will collect images of all 10 fingers, and at the same time a digital photo will be captured. This is a quick, discreet and non-intrusive process.
  • Your digital photograph must show your full face. You cannot wear sunglasses, tinted spectacles, or a head covering unless it is worn for religious or ethical reasons.
  • If you have temporary injuries on your fingers, you’re advised to wait until your injuries have healed.
  • Ensure your fingertips are free from any forms of temporary body decoration like mehndi as it interferes with the working of the scanner.
  • If you have applied for a Schengen Visa in the last 5 years, you will not need to submit biometric data as you will have already done so. Please be aware, when applying for a visa at an external service provider, it cannot be checked at the desk whether your fingerprints have been stored in the systems in the past 5 years. If it turns out the Ministry of Foreign Affairs does not have your fingerprints, you will be asked to return to the External Service Provider for a second time to register your fingerprints.
  • Applicants who are under 12 do not need to submit full biometric data, but will need to have a facial scan.
  • Citizens who hold diplomatic passports and heads of state do not require a visa and will not need to submit biometric data.
  • For an applicant between the ages of 12 and 17, a parent or legal guardian will be asked to give consent and be present when fingerprints are collected.

 

Visa Information System

The Netherlands Embassy/Consulate is entitled to request applicants to come for a second time to the Visa Application Centre if the fingerprints of an applicant have not been registered correctly in EU Visa Information System (VIS). This request has to be made in order to guarantee a smooth procedure when passing the border.

VIS was first launched in North Africa in October 2011 and is being progressively deployed in all EU Schengen States' consulates and embassies worldwide (*).

The VIS aimed at simplifying the visa application process and border control procedures as well as fighting the counterfeit of documents and theft of identity.

Under the VIS, mandatory fingerprinting is introduced for all passport categories. Consular sections must collect biometric data – fingerprinting of ten fingers - from all visa applicants. Consequently, all visa applicants, irrespective of nationality, shall be required to present themselves at the consular section of The Embassy of Netherlands/Consulate General of Netherlands in Turkey or at the Visa Application Centre at the time of their visa application.

 

(*) Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Search Procedure

In the interest of safety and security, we reserve the right to conduct random bag searches of applicants and visitors.

Our staff have the right to work without fear of abuse or intimidation. Threatening or abusive words or behaviour towards our staff will not be tolerated under any circumstances.