Frais de service
Service charges
Service Charges effective 1 May 2026
If you are required to submit your biometrics as part of your IRCC application, you will pay a biometrics fee to the Government of Canada. Paying the biometrics fee includes:
• Collecting your fingerprints and a digital photo at the VAC
• Moving your documents, such as your passport, between IRCC and the VAC where you gave your biometrics
This means that if you give your biometrics at a VAC, you also get one package transmission service. This service will cover sending your documents from the VAC where you gave biometrics to IRCC and, once IRCC has made a decision on your application, back to the VAC.
There are some exceptions. Read carefully to see if these apply to you:
1. If you have already used your one included package transmission, you will need to pay the Package Transmission service fee to send any additional documents to IRCC.
2. If you enrolled your biometrics at one VAC location and submit your documents at a different VAC location, you will need to pay the Package Transmission service fee. The service fee is only waived if you submit your documents at the same VAC location where you gave your biometrics.
3. If you do not need to provide biometrics, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.
Transit Visas:
If you are travelling through Canada on your way to a different country, you may need to apply for a Transit Visa and give your biometrics. However, you will not have to pay the Government of Canada biometrics fee. Since you are not paying the biometrics fee, you will need to pay the Package Transmission service fee to send your documents to IRCC through a VAC.
You may not need a Canadian Transit Visa if you are travelling to the United States of America. Visit IRCC website to learn more about Transit Visas and who needs to apply for one: IRCC - Transit through Canada.
Submitting a Paper Application to IRCC through a VAC:
IRCC only accepts online applications for most immigration programs, but there are some exceptions. In some cases, you may even be able to submit a paper application (with or without biometrics) to IRCC through a VAC. Submitting a paper application through a VAC requires paying the Assisted Service - Paper Application service fee.
Methods of Payment:
For your IRCC application and biometrics:
Government of Canada fees for your application can only be paid online through IRCC’s website. Find out how to pay these fees here: IRCC - How to pay your fees.
Note: You can’t get a partial or full refund of Government of Canada fees at the VAC. A refund can only be requested by visiting IRCC and submitting a refund request. Find out more here: IRCC - Ask for a refund
For VAC services:
• In person -By Cash Deposit at the Bank with Passport number as Reference / Debit or Credit Card along with submission of application (If not eligible for Biometrics)
• By Courier- Cash Deposits within South Africa and Telegraphic Money Transfers from outside South Africa Cash Deposits within South-Africa
Bank: Nedbank
Account Name: VFS Visa Processing (SA) Pty Ltd
Account Number: 1049565797
Branch Code: 198765.
Telegraphic money transfers from outside South- Africa
Bank: Standard Chartered
Account Name: VFS Visa Processing (SA) (Pty) Ltd – Canada Operations
Account Number: 001 880505 11
Branch Code: 73 00 20
Account Address: 5th Floor, 4 Sandown Valley Crescent, Sandton, 2196
Swift Code: SCBLZAJJ
Payment Instructions for Additional Services:
In person- By Cash Deposit at the Bank with Passport number as Reference / Debit or Credit Card along with submission of application (If not eligible for Biometrics)
By Courier- Cash Deposits within South Africa and Telegraphic Money Transfers from outside South Africa
List of types of payment accepted at the CVAC for Service Charges :
Cash Deposit at the Bank, Debit or Credit Card (Diners and American Express Cards not accepted), Telegraphic Money Transfers from Outside South Africa.
For any refund of fees paid to the Government of Canada, please click here to request a refund from the Government of Canada.
Service Charges for Services offered at the VAC
| Service Price (Per Applicant) | Amount in CAD (inc. VAT) | Amount in ZAR (inc. VAT) |
|---|---|---|
One-Way Courier Service (per package) - Overnight Express (Pretoria and Capetown) | $24.17 | 305.00 |
One-Way Courier Service (per package) - Early Delivery- (only in Pretoria) | $31.65 | 399.00 |
Photocopy | $0.35 | 4.00 |
Printing | $0.35 | 4.00 |
International Civil Aviation Organization (ICAO) compliant photography (Pretoria) | $14.22 | 179.00 |
SMS | $3.00 | 38.00 |
USB Drive | $18.22 | 230.00 |
Premium Lounge (Pretoria) | $101.13 | 1,274.00 |
Service Charges for Services offered at the VAC
| Service Price (Per Applicant) | Amount in CAD (inc. VAT) | Amount in ZAR (inc. VAT) |
|---|---|---|
| Package transmission (per package) | $27.54 | 347.00 |
| Assisted Service – Online Forms (eTA) (per form) | $1.47 | 19.00 |
| Assisted Service – Paper Applications (per application) | $30.87 | 389.00 |
| Assisted Service – Scanning (per page) | $0.42 | 5.00 |
| Self Service Workstation (per hour) | $13.80 | 174.00 |
| One-Way Courier Service (per package) - Overnight Express (Pretoria and Capetown) | $24.17 | 305.00 |
| One-Way Courier Service (per package) - Early Delivery- (only in Pretoria) | $31.65 | 399.00 |
| Photocopying (per page) | $0.35 | 4.00 |
| Printing (per page) | $0.35 | 4.00 |
| International Civil Aviation Organization (ICAO) compliant photography | $14.22 | 179.00 |
| SMS (per application) | $3.00 | 38.00 |
| USB Drive | $18.22 | 230.00 |
| Premium Lounge (Pretoria) - Consent Form | $101.13 | 1,274.00 |
*Service charges include all applicable local taxes and are subject to change as per the Canadian government's notification.
**The CAD exchange rate is determined by the Canadian government.
Please note:
Premium Lounge services are offered in Pretoria only.
New service charges became effective on 1 May 2026.
The submission date for mail-in applications will be the date on which the Visa Application Centre receives the application. If a mail-in application is received and does not include correct payment for current service charges, the applicant will be contacted to pay the difference, or the application will be returned to the applicant.
All charges, including VAC fees, are non-refundable.
VAC Self-service Workstation:
You may have to wait to use the VAC’s Self-service Workstation if there are many visitors at the VAC. Wait times will vary.
Please bring a portable USB flash drive if you intend to use the VAC’s Self-service Workstation and make sure to take it with you when are finished using the workstation. The VAC will attempt to notify you if you accidentally leave your flash drive at the Self-service Workstation and will destroy any devices that remain unclaimed within 48 hours.