Frequently Asked Questions

You may submit your application at the Canada Visa Application Centre. Applications may also be submitted to IRCC by using IRCC ’s online application system (E-Apps).

 

You may appoint a representative to submit your application on your behalf. To do so please complete the Use of a Representative [IMM 5476] form and/or VFS Global Consent Form, authorizing the representative to submit or collect the application pack/decision envelope on your behalf.

 

If you are submitting an application for a temporary resident visa, study and/or work permit, and you are biometrics required, you only need to give biometrics once every 10 years.

If you are submitting a permanent residence application, and you are biometrics required, you will need to give biometrics each time you apply.

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp.

 

As of July 31, 2018, biometrics are valid for ten years. If you enrolled your biometrics in the past, they are valid for ten years from the time of enrolment. Validity of your your visa or permit cannot exceed the validity of biometrics. Permanent residence applicants will need to give biometrics with each application.

Your fingerprints will also be permanently deleted if you are granted Canadian citizenship within this 10-year period.

 

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp.

 

Effective 02 November 2019, prior appointment is mandatory for Biometric Enrolment at the Canada Visa Application Centre in Democratic Republic of the Congo.

To find out if you need to give biometrics, please visit http://www.cic.gc.ca/english/visit/biometrics.asp.  

Please note, for the sole purpose of scheduling appointment VFS Global will collect Personal Information from the applicant. A consent form to this regard will be required from the applicant

 

The Government of Canada Fee can be paid online via the IRCC website using a credit card or debit card from a Canadian Bank using INTERAC® Online and registered for online banking through your bank website. To pay the Government of Canada Fee online please click here.

 

Payment Instructions for Canada Visa Application Centre Service Charges:

• In person – Please note that only available mode of payment is via bank transfer, following the Payment Instructions for CVAC Service Charges
• By Mail -  Please note that only available mode of payment is via bank transfer, following the Payment Instructions for CVAC Service Charges

Here’re the details for bank transfer:
Bank Account name: IOM CVAC in Sarajevo
Bosnia and Herzegovina Bank name: Raiffeisen bank BH DD in Sarajevo, BiH  
TRN: 1610000000000011
(non-residential bank account): 030000598-0
BIC/SWIFT Code: RZBABA2S  
IBAN Number: BA391611000000888966 

For complete instructions regarding Government of Canada fee payment and Visa Application Centre service charges please click here

Once you submit your application at the Visa Application Centre, the Visa Application Centre staff will perform a completeness check based on IRCC requirements and will then submit your application on your behalf on the following business day.

Once a decision on your application has been made the Visa Office will then securely return your passport to the Visa Application Centre who will inform you via your preferred method of communication. An update will also be provided on the Online Application Tracking System, that your application is ready to be returned. Your application will then be returned to you, as per your preferred method of return.

 

The type of visa you require depends upon the purpose of your trip to Canada. For further information on visa types please consult the extensive information contained on the Immigration, Refugees and Citizenship Canada website.

 

The status of your application can easily be tracked by clicking on the “Track Your Application”.

 

To retrieve your passport (s), you have the choice of;

1. Picking up the passport in person from the Canada Visa Application Centre or,

2. Requesting return of passport by courier.;

Please note that there will be a Service Charge for the above services. Courier charges where applicable are separate from the Service Charge applicable for Passport Transmission Services. The details can be obtained on Service Charges page.

 

If you are retrieving your passport in person, you must bring with you:

1. A copy of the stamped biographic page of your passport

2. The original receipt issued by the VAC

3. A form of government identification

 

For the most recent application processing times, please visit the local Visa Office website.

 

Immigration, Refugees and Citizenship Canada may require you to attend an interview at the Visa Office. The Visa Application Centre will contact you, or you might be contacted directly by the Visa Office and you will also be notified by an update on the Online Application Tracking System.

 

You may contact the call centre operated by the Visa Application Centre (please refer to the Contact Us tab on the left of this page), or alternatively visit the Immigration, Refugees and Citizenship 

 

What additional services are available to me?

The Visa Application Centre provides a variety of additional services for your convenience and ease of application such as photocopying, courier, assisted data entry (assistance with completing the forms). For complete details and prices please refer to the “Services and Service Charge Schedule”.

 

I am planning to go to Canada to study for less than six months but might want to extend my studies. What type of application should I submit?

Please refer to: https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/study-permit/eligibility.html