Book an appointment

Choose from variety of options to schedule your appointment

Please click here to schedule an appointment. The link will redirect you to an Appointment Login screen which enables you to:

• Schedule an appointment

• Re-Schedule an appointment

• Cancel an appointment

You'll have to follow the instructions mentioned on the page to create your own login credentials and schedule an appointment.

Please note:

• VFS Global will only collect your Personal Information for the sole purpose of scheduling an appointment. Do not include any personal information other than what is required by the appointment scheduling system in emails, web chat, SMS or other non-secure electronic communication. You will be required to complete a consent form.

• The appointment letter will provide details of the date, time and location of the appointment, along with other relevant information.

• You'll have to arrive at the Canada Visa Application Centre 15 minutes prior to your appointed time.

You can click here, to know about the security regulations at the Visa Application Centre.

Find out if you need to book appointment before you visit

What do you need to do to Enroll Biometric at the VAC?

Never given your biometrics?

Find out if you'll need to here

Have you submitted biometrics before?

Check to see if your biometrics are still valid here

Received a Biometric Instructions Letter (BIL) and don't know where to go?

Check to see which VAC location is closest to you here

Effective 02 November 2019, prior appointment is mandatory for biometric enrolment at the Canada Visa Application Centre in Kenya.

To find out if you need to give biometrics, you'll have to visit http://www.cic.gc.ca/english/visit/biometrics.asp.

Personal Information:

For the sole purpose of scheduling appointment VFS Global will collect Personal Information from the applicant. Do not include any personal information other than what is required by the appointment scheduling system in emails, webchat, SMS or other non-secure electronic communications. A consent form in this regard will be required from the applicant.

Emergency Biometric Appointments:

The criteria for an emergency biometric appointment are as follows:

- Death of an immediate family member residing in Canada

- Critically ill immediate family member residing in Canada

An immediate family member is defined as a

spouse or common-law partner
dependent child
dependent child of a dependent child
parent or step-parent
guardian or tutor

Applicants requesting emergency appointments for the purpose of biometric collection must provide proof of emergency (any one of the following) at the time of attending an appointment at the VAC

- Death/Medical Certificate

- Letter from Medical Officer/Unit

- Letter from Funeral Home

Please note the VAC will report all applicants to IRCC who do not present the required proof of emergency at the time of attending an emergency appointment at the VAC. IRCC may take this into consideration when reviewing the application.

An emergency biometric appointment does not affect IRCC’s processing times for the application or the outcome.

Please note that emergency biometric appointments cannot be scheduled using the online appointment system. To schedule an emergency biometric appointment, please do so by calling the VAC Contact Centre or by visiting the VAC in person.

Service Charges for Services offered at the VAC

Service Price (Per Applicant)	Amount in CAD (inc. VAT)	AMOUNT IN KES (INCLUDING VAT)
One-Way Courier Service (per package) - within Nairobi	$11.11	1,055.00
One-Way Courier Service (per package) - Outside Nairobi	$22.03	2,095.00
Two-Way Courier Service (per package) - within Nairobi	$20.81	1,975.00
Two-Way Courier Service (per package) - Outside Nairobi	$27.32	2,595.00
Photocopy	$0.13	10.00
Printing	$0.80	75.00
International Civil Aviation Organization (ICAO) compliant photography	$13.43	1,275.00
SMS	$3.00	285.00
Premium Lounge	$86.25	8,195.00