Service charges

Service Charges effective 02 November 2019

If you need to provide your biometrics, the biometric fee of C$ 85.00 (per person) / C$ 170.00 (for a family of 2 or more) / C$ 255.00 (for a group of performing artists of 3 or more) covers the Visa Application Centre service charge for package transmission. For any subsequent submissions of passport and/or documents after the initial package transmission, applicants will be required to pay the package transmission fee.

All applicants who are submitting paper applications (with or without biometrics) will need to pay the assisted service - paper application fee.

If you do not need to provide biometrics and you are submitting your passport and/or documents at the Visa Application Centre, the package transmission fee will apply.

Methods of Payment

It is mandatory for the Government of Canada fee to be paid online in Kenya. Find out how to pay the Government of Canada Fee by visiting IRCC’s Pay your Fees page online.

Payment of Canada Visa Application Centre Service Charges and optional additional services

  • In person - Using Mpesa paybill in Kenya shillings

  • By Mail - Fees can be paid by Bank Transfer in favour of “VFS KENYA LIMITED” The fees must be in Kenya Shilling only. MT 103 form should be provided by the bank upon completion of the transaction and submitted with the application as proof of payment.

Here’re the details for bank transfer:

Global Kenya limited account details:

Account name: VFS (Kenya) Limited- Canada Holdings

Country: Kenya

Currency: Kenya Shilling

Bank Name: Barclays Bank

Branch: Barclays Plaza

Street: Loita Street - Nairobi

Bank Account No. 2037342214

IBAN No. 2037342214


Chips UID/Sort code: 03

Correspondence bank account details:

Corr. Bank Name: Barclays New York

Town / Street: New York

Country: USA


For any refund of fees paid to the Government of Canada, please click here to request a refund from the Government of Canada.

Service Charges for Services offered at the VAC

Service Price (Per Applicant)

Amount in CAD (inc. VAT)


Package transmission (price per package)



Assisted Service – Online Forms (price per form)



Assisted Service –Paper Applications (price per application)



Assisted Service – Scanning (price per page)



Self Service Workstation (price per hour)



One-Way Courier Service (per package) - within Nairobi



One-Way Courier Service (per package) - Outside Nairobi



Photocopying (price per page)



Printing (price per page)



International Civil Aviation Organization (ICAO) compliant photography



SMS “per application”



*Service charges include all applicable local taxes and are subject to change as per government's notification.

**The CAD exchange rate is determined by the Canadian government.

New service charges became effective on 02 November 2019. The submission date for mail-in applications will be the date on which the Visa Application Centre receives the application. If a mail-in application is received and does not include correct payment for current service charges, the applicant will be contacted to pay the difference or the application will be returned back to the applicant.