VFS Global is committed to delivering a world-class service. To help achieve this, VFS Global welcomes and values feedback from customers. You can be assured all feedback received receives our full and complete attention.
Feedback is always welcome. If you have any comments about the service you have received from us, please do get in touch.
We take complaints seriously and uses them as an opportunity for continuous improvement of our company and our staff. When you get in touch with your comments, you will receive a timely response and resolution of your grievance, in accordance with our complaint handling procedure.