Ibitishingirwa na politiki yihariye

• Ibitishingirwa

• Politiki yihariye

• Itondere guhabwa akazi k’uburiganya

Ibitishingirwa

Ingingo zikurikira zireba abasaba Visa bahisemo cyangwa bashaka guhitamo serivisi z’Ikigo cya Kanada cyifashsihwa mu gusaba Visa bahibereye ubwabo cyangwa bifashishije e mail iyo ari ngombwa.

VFS Worldwide LTD (aha yitwa VFS) ni Ikigo gitanga serivisi ku biro bya Immigration, Refugees and Citizenship Canada, (“IRCC”). Mu mikorere yayo VFS ikorana n’Ikigo cya Kanada gishinzwe ibijyanye na Visa binyuze ku mashami cyangwa abafatanyabikorwa ikaba yemerewe kuzuza inshigano z’akazi ka IRCC zijyanye no gutanga Visa zo kuba mu gihugu mu gihe kitateganyijwe, gukurikirana dosiye zijyanye n’impushya z’akazi no gukurikirana dosiye zisaba inyandiko z’inzira ku banyagihugu ba Kanada . Abasaba Visa bagomba kwemera no kumva ko amafaranga yishyuwe VFS arebana na serivisi abasaba Visa basabye adasubizwa na busa

Abasaba Visa bagomba kumenya ko Ibiro bya Knada bishinzwe ibijyanye na Visa bifite uburenganzira bwo gusaba ibyangombwa by’inyongera cyangwa gukorana ibiganiro kugira ngo hafatwe umwanzuro kuri dosiye zisaba Visa.

VFS ntiyemeza cyangwa ngo yizeze

1. Igisubizo kuri dosiye isaba Visa

2. Uretse ibyanditswe hepfo, VFS ntishobora kwishingira cyangwa ngo iryozwe ibyaturuka ku bikomere, igihombo, ibyangijwe mu buryo ubwo aribwo bwose bitewe no gutindagukurikirana dosiye cyangwa kutakira dosiye isaba Visa.

3. N’ubwo hafashwe ingamba zihamye mu gihe cyo kwakira ibyangombwa by’abasaba Visa, birimo pasiporo, VFS ntiryozwa cyangwa ngo ibazwe (uretse urugero rwatanzwe hepfo) haba mu masezerano ibirebana n’iyicarubozo cyangwa uburyo bundi bwateza ibikomere, igihombo cyangwa kwangirika uko ariko kose byakorerwa abasaba Visa;

   1. Kwakira pasiporo n’ibyangombwa ku Kigo cya Kanada cyifashishwa mu gusaba Visa n’abafatanyabikorwa

   2. Izindi serivisi z’inyongeragaciro zikoreshwa n’abasaba Visa

   3. Indahiro

   4. Impanuka cyangwa ubujura ubwo aribwo bwose;

   5. Izindi mpamvu zindi zidashobora kugenzurwa n’Ikigo cya Kanada Ccyifashihwa mu gusaba Visa n’abafatanyabikorwa

Iyo pasiporo ibuze cyangwa mu gihe cyo kuyigarura ikangirikira mu ibahasha cyangwa ifitwe na VFS cyangwa Ikigo cya Kanada cyifashihwa mu gusaba Visa, cyangwa abagiranye amasezerano nacyo, uburyozwe bwa VFS cyangwa ubw’ Ikigo cya Kanada cyifashishwa mu gusaba Visa cyangwa ubw’abo bagiranye amasezerano bugurukira gusa ku kwishyura amafaranga azwi yemezwa n’ubuyobozi bubifitiye ububasha kugira ngo pasiporo cyangwa visa bisimbuzwe binyuze mu nzira zo gusaba zisanzwe. VFS cyangwa Ikigo cya Kanada cyifashihwa mu gusaba Visa, cyangwa abo bagiranye amasezerano, ntiryozwa cyangwa ngo yishingire igihombo cyangwa iyangirika rya pasiporo cyangwa ibindi byangombwa cyaturutse kuri nyirabyo

Amafaranga ya serivisi zatanzwe na VAC ari ku rutonde rwa serivisi z’amafaranga ateganyijwe kuri paji z’uru rubuga ntasubizwa.

VFS yashyize links ku rubuga rwayo ziyihuza n’izindi abasaba visa bashobora kwifashisha. Nyamara ariko VFS ntigenzura izo mbuga ndetse nticunga ibizikorerwaho. Ku bw’ibyo rero, VFS ntiyakwemera uburyozwe ubwo ari bwo bwose mu gihe abasaba Visa bazisuye kuko bagomba kubahiriza amategeko n’amabwiriza y’urwo rubuga. Ni byiza no nanone kumenya ko nta mukozi cyangwa uwasinyanye amasezerano na VFS ufite uburenganzira n’ubushobozi bwo guhindura, kuvugurura cyangwa kongera ibikubiye muri uru rubuga.

Aya mabwiriza mu buryo bwose agengwa n’amategeko y’Igihugu kandi impaka zose zayaturukaho zakemurwa n’inkiko z’icyo gihugu zibiftiye ububasha 

Politiki yihariye

1. Intangiriro

VF Worldwide Holdings Ltd, amashami yayo ndetse n’ibindi bigo biyishamikiyeho kwisi (“VFS Global,” “twebwe,” cyangwa “twe”) ni rwiyemezamirimo wemewe wa Immigration, Refugees and Citizenship Canada (IRCC) kandi wemerewe gutanga ubufasha mu by’ubuyobozi hamwe na serivisi yo gukusanya imyirondoro ya gihanga yifashishwa mu gutunganya viza yo gutura by‘igihe gito, uruhushya, hamwe no gusaba impapuro zingendo.(“ibijyanye no gusaba viza”)

2. Ibikubiyemo

Aya mabwiriza yerekeye ubuzima bwite akurikizwa mugutanga serivisi zinyongera zitangwa na VFS Global nkuko bigaragara hepfo.

Kubirebana namakuru yukuntu IRCC ikusanya kandi ikoresha amakuru yawe bwite yerekeranye na "porogaramu yo gusaba viza" mwareba Amabwiriza Y'ubuzima bwite cyangwa Kumenyekanisha urupapuro rwabigenewe, cyangwa se mugasura urubugarwabo.

Izindi Serivisi

Serivisi zinyongera zitangwa na VFS global zitari mu mabwiriza yerekeye ubuzima bwite ni:

• Gupanga gahunda y’iminsi yo kuza kuri Visa Application Centre (VAC).

• Gusaba / Gukurikirana inyandiko no kuzohereza.

• Gutanga aho umuntu yifashisha agasaba visa abyikoreye.

• Serivise zo gutwara inyandiko.

nyuma ziswe (“Serivisi”).

Ntabwo ari itegeko gutanga amakuru yawe bwite kuri "Serivisi", ariko, udatanze amakuru yihariye asabwa, ntitwashobora kubaha izi serivisi.

VFS Global nka rwiyemezamirimo wemewe wa Immigration, Refugees and Citizenship Canada (IRCC) yubahiriza amabwiriza n’inshingano za IRCC mugukusanya, gukoresha, kumenyekanisha, kurinda , kubika no gutanga amakuru yihariye ajyanye n "inzira yo gusaba viza".

Kubijyanye na serivisi zitangwa na VFS Global, iri tangazo ryihariye rirabisobanura:

• Intego n’ububasha bwo gukusanya no gukoresha amakuru yawe bwite;

• Uruhande rushinzwe gukoresha amakuru yawe bwite;

• Nigute ushobora kuvugana n’uruhande rushinzwe gucunga amakuru yawe bwite;

• Impamvu amakuru yawe yakusanyijwe;

• Ni ayahe makuru akusanywa;

• Kohereza amakuru yawe hanze yikigo;

• Hashize Igihe kingana iki amakuru yawe afashwe;

• Ninde duha amakuru yawe;

• Uburenganzira bwawe ku giti cyawe kubijyanye namakuru yawe bwite;

• Kugera cyangwa kuvugurura amakuru yawe bwite;

• Amakuru yawe arinzwe gute;

• Ninde ugomba kuvugisha kubibazo byawe bwite?

Dushobora guhindura iri Tangazo igihe icyo ari cyose, rero turabasaba gusura uru rupapuro kenshi kugirango mumenye impinduka zose.

Ufite ikibazo kijyanye n'iri tangazo ryerekeye ubuzima bwite cyangwa ibikorwa byacu, wahamagara ushinzwe kurinda amakuru.

3. Ububasha n'intego yo gukusanya no gutunganya.

Ububasha: VFS Global yemerewe na IRCC gutanga ubufasha mu by’ubuyobozi hamwe na serivisi yo gukusanya imyirondoro y’ikoranabuhanga yifashishwa mu gutunganya viza, gutura igihe gito,uruhushya, hamwe no gusaba impapuro zingendo. IRCC igabanya amakuru yihariye agomba gukusanywa, gukoreshwa, no gutangazwa na VFS Global mubice bigize inzira yo gusaba visa.ibindi bisobanuro mwabisanga kuri uyu muyoboro

Ububasha (bushingiye kumategeko) bwo gukusanya amakuru yihariye kubantu igihe ugiye:

• Gupanga gahunda y’iminsi yo kuza kuri Visa Application Centre (VAC).

• Gusaba / Gukurikirana inyandiko no kuzohereza.

• Gutanga aho umuntu yifashisha agasaba visa abyikoreye.

Butangwa na IRCC nkigice cy’amasezerano hagati ya IRCC na VFS Global.

Mu Gutanga serivisi y'ubucuruzi yo gutwara impapuro, niba amategeko arengera amakuru mu gihugu cyawe utuyemo abyemera, tuzabyifashisha mu "gukora amasezerano" nkububasha bwo gukusanya no gukoresha amakuru yawe bwite.

Ibi bivuze ko mu gihe uguze serivise yinyongera yo kohereza impapuro, ugirana amasezerano natwe yo gutanga iyo serivisi. Niba bigaragara ko bitashoboka gutanga iyo serivisi tutarinze gukusanya no gukoresha amakuru yawe yihariye, bivuze ko muri ayo masezerano watanze uburenganzira kugirango dukusanye kandi dukoreshe ayo makuru yihariye.urugero, kugirango dutange serivisi yo kohereza impapuro tuzakenera umwirondoro waho zijya.

Niba itegeko rirengera amakuru mu gihugu cyawe utuyemo ritemera kujya mu masezerano, icyo gihe tuzagusaba uruhushya rwawe rwo gukusanya amakuru yawe bwite kugirango tubashe kugeza ubutumwa aho bujya.

Intego:

Amakuru bwite arakusanywa kandi agakoreshwa muburyo bwo korohereza gusaba viza gusa no gutanga serivisi nkuko byasobanuwe haruguru.

Gutanga amakuru bwite kuri VFS kubushake. ariko, ko kwanga gutanga amakuru bwite bishobora kugabanya ubushobozi bwacu bwo gutanga serivisi usaba. Amakuru yihariye atangwa nusaba serivisi cyangwa umuhagarariye yabihereye uburenganzira.

4. Impande zishinzwe gukoresha amakuru yawe bwite;

Gutunganya ubusabe bwa viza:

IRCC ishinzwe gukoresha amakuru bwite utanga mu ifishi isaba viza no ku makuru watanze ajyanye no gutunganya viza yawe. Uru ruhare ruzwi nka "Organisation" rugenzurwa na Canadian Personal Information Protection and Electric Document Act (PIPEDA) Uru ruhare rushobora kandi kuba ruzwi nka "Data Controller", "Data Fiduciary" cyangwa kimwe muribyo bitewe n’igihugu utuyemo.

Mwasura uyu muyoboro kumakuru ahagije arebana nuburyo IRCC irinda amakuru yawe bwite.

Gutunganya izindi “serivisi”:

Mugihe VFS Global itanga "Serivisi" ziyongereye kubisabwa, nko gutanga ubutumwa bwoherejwe, VFS Global ishinzwe gucunga amakuru yihariye utanga ku bijyanye nizi serivisi.

5. Uburyo bwo kuvugana nimpande zishinzwe gucunga amakuru yawe bwite?

Umwirondoro urambuye wa IRCC ni :

365 Laurier Ave W, Ottawa, ON K1P 6A6, Canada.

cg ugaca kuri uyu muyoboro.

Umwirondoro urambuye wa VFS Global ni:

VF Worldwide Holdings Ltd,

Unit 3205, 32nd Floor,

Jumeirah Business Centre,

1 Tower, Cluster G,

Jumeirah Lakes Towers,

P.O. Box 114100,

Dubai, UAE.

cyangwa imiyeri: Data Protection Officer

6. Kuberiki amakuru yawe akusanywa.

Amakuru yawe arakusanywa kugirango:

• Perform administrative support and biometric collection services related to the processing of temporary resident visa, permit and travel document applications for IRCC.

and to:

• Book an appointment at a Visa Application Centre (VAC)

• To validate who you say you are when you come to collect your decision envelope.

• To enable you to track the progress of your application;

• To provide you with additional services that you request.;

7. Ni ayahe makuru akusanywa

Amakuru ashobora gukusanywa.

Mu Gihe VFS Global iri gutanga ubufasha mu by’ubuyobozi hamwe na serivisi yo gukusanya imyirondoro y’ikoranabuhanga ijyanye no gusaba viza:

Abasaba viza bashobora gusabwa gutanga amakuru yihariye arimo;

Amazina,

Ifoto,

Umwirondoro,

Itariki y’amavuko,

Nimero ya telefone,

Amakuru ajyanye n’urupapuro rw’inzira,

Icyemezo cy’amavuko,

Amakuru ajyanye n’umutungo

Amakuru ajyanye n’imiturire,

Irangamimerere,

Amakuru y'akazi,

Amakuru ajyanye no kuba utarakurikiranywe n’inkiko

Amakuru yerekeye amashuri.

Amakuru y’ibimenyetso bya gihanga.

Ku makuru yihariye yukuntu umwirondoro wawe wa gihanga uzakoreshwa kandi urinzwe, mwabisanga kuri uyu muyoboro.

Aya makuru yavuzwe haruguru yakusanyijwe kugirango ahabwe Immigration, Refugees, Citizenship Canada (IRCC) nk’ibisabwa kugirango usabe viza n’uruhushya. Aya makuru yihariye ashobora kandi gukoreshwa mugusubiza urupapuro rw’inzirarwawe nibyangombwa mugihe ubusabe bwawe bwatunganyijwe na IRCC bwatanzwe muburyo bwemewe.

Sisitemu ya CCTV ikoreshwa mubigo byacu byo gusaba viza, kandi byemewe n'amategeko, kugirango barinde umutekano wusaba viza n'abakozi. Amashusho ya CCTV aza gusibwa nyuma nkuko amategeko abiteganya. Kubindi bisobanuro ku mikoreshereze ya CCTV ku bigo byo gusabiraho viza wakandikira ushinze kurinda amakuru

Guhamagara ukurikirana aho ubusabe bwawe bugeze:

Abasaba bashobora guhitamo gutanga izina ryabo hamwe na nimero cg umubare wo wifashishwa gukurikirana aho ubusabe bugeze kugirango bakire amakuru kuri telefone ajyanye na viza zabo.uruhushya cyangwa ibyangombwa byurugendo.

Gukurikirana ubusabe Kuri murandasi:

Abasaba bazasabwa gutanga Itariki y'amavuko na nimero yo gukurikirana ubusabe kurubuga rwacu kugirango dukurikirane imiterere yubusabe bwawe.

Ibibazo by’abasaba viza:

Dushobora gukusanya amakuru runaka nka:

• Amazina watanze. Iryumuryango n’iryidini.

• Itariki y’amavuko,

• Nimero ya telephone,

• umwirondoro w’umuhanda mutuyeho,

• umwirondoro wa imeyili,

• itariki wasabiyeho viza,

• nimero yo gukurikirana ubusabe bwawe;

Mu gihe utwiyambaje kuri terefone ufite ikibazo cyangwa igitekerezo, ntugomba gutanga amakuru kurenza ayo wasabwe mugihe cyitumanaho. Turasaba abasaba kutagaragaza imiterere yihariye ya serivisi ashaka cyangwa ubusabe yakoze kuri imeyili.

Amakuru VFS Global ishobora gusaba igiye gutanga izindi "Serivisi"

VFS Global ishobora gusaba amakuru ajyanye nitumanaho akurikira kugirango ibashe itange serivise yo kohereza ubutumwa mugihe ibisabwe:

• Amazina watanze. Ry'umuryango n’iryidini.

• Umwirondoro waho ubutumwa bujyanwa,

• Nimero ya telephone ijyendanwa.

Gukusanya amakuru no kuyakoresha iyo usuye urubuga rwacu:

Kimwe nizindi mbuga nyinshi, urubuga rwa VFS Global rukoresha kukizi 'kukizi' ni uduce duto tw’amakuru twoherezwa n’ishyirahamwe kuri mushakisha yawe kandi tukayabika kugikoresho cyawe. Impamvu tuyikoresha ni ukudufasha gukusanya amakuru y'ibarurishamibare kubyerekeye ibikorwa byabereye kuri mushakisha yawe, ariko ntitukumenya nkumuntu runaka wihariye. Ibindi akoreshwa nugushyiraho ururimi ukunda kandi ibwira mushakisha yawe urupapuro wasuye kugirango ubashe kongera kurukoresha byoroshye. Kukizi idufasha kunoza imbuga zacu no gutanga serivisi zihariye.

Tuguha amahitamo kugirango wemere cyangwa wange gukoresha kuki mugihe usuye urubuga rwacu, kandi ushobora guhindura igenamiterere rya kukizi igihe icyo aricyo cyose ukoresheje iyi buto

8. Kohereza amakuru yawe hanze yigihugu;

Kugirango tworoshye ubusabe bwawe bwa viza no gutanga serivisi nko gupanga gahunda no gukurikirana ibyifuzo byawe twohereza amakuru yawe bwite, imbere muri VFS Global, kuri hamwe mu bubiko bwacu bw’amakuru buherereye muri Canada, nkuko bisabwa namasezerano tugirana na Canada.

Amakuru yihariye yatanzwe kugirango usabe viza ahita yoherezwa mu biro byatoranijwe bya IRCC bikurikirana gusaba viza.

Kugena aho amakuru ajya:

Niba amategeko y’ibanze asaba ko amakuru yihariye aguma mu gihugu cyawe, icyo gihe VFS Global yubahiriza iryo tegeko.Ibi bikurikizwa gusa kumakuru yihariye yakusanyijwe mu gutanga serivisi zinyongera nkuko bigaragara mu ngingo ya 2 (ibikubiyemo) hejuru.

Niba ushaka kumenya byinshi kubyerekeye uburyo bwo kohereza amakuru,mwakwandikira ushinzwe kurinda amakuru.

9. Amakuru yawe abikwa igihe kingana iki?

Amakuru yihariye yawe yo gusaba viza asibwa muri sisitemu ya VFS Global nyuma yo koherezwa mu butumwa bwa diporomasi muri Canada

Izina ryawe hamwe namakuru arambuye, ndetse na numero ya pasiporo, biragumanwa kugirango babone uburyo bwo, pupanga gahunda,gukurikirana ubusabe bwa viza, no kugusubiza ibyangombwa. Aya makuru y’umuntu ata agaciro nyuma yiminsi mirongo itatu (30) serivisi uhawe irangiye, cyangwa nkuko byemejwe na Canada.

Niba ukoresheje serivisi yo kwikorera wenyine muri VAC yacu, amakuru asibwa nyuma ya buri gace.

Niba muduhamagaye ku bibibazo byo gukurikirana cyangwa kutishimira serivisi, dushobora kugumana amakuru yawe na nimero yo gusaba viza kugeza igihe bizafata dukemura ikibazo cyawe.

Duasabwa n'amategeko gufata amakuru amwe kugirango dusohoze inshingano zacu (urugero; inyemezabuguzi zerekeye imisoro).

10. Ninde dusangiza amakuru yawe?

Dusangiza amakuru yawe guverinoma ya Canada nkutanga serivisI wemewe. Aya makuru akubiyemo amakuru yihariye yatanzwe nawe kugirango afashe gusaba viza yawe.

Ntabwo dusangiza amakuru yawe Abandi bantu, nka sosiyete itanga serivisi yo gutwara ubutumwa, tutabanje kubiherwa uruhushya nawe. Ubu burenganzira bushobora gutangwa bisanzwe, nkigihe utanze uruhushya mumvugo, inyandiko, cyangwa kuri murandasi, cyangwa bugatangwa bisobanutse, nkigihe ugiranye amasezerano natwe kugirango uhabwe serivisi yinyongera.

Dukoresha gusa abafatanyabikorwa bafite ingamba zihagije zo kurinda amakuru kandi byemejwe na leta ya Canada.

Tuzagaragaza gusa amakuru yihariye mu gihe dusabwe n’ubuyobozi bwa leta kandi mugihe gusa icyo cyifuzo gishyigikiwe n’icyemezo cyurukiko kandi tubiherewe uruhushya na Canada.

Dushobora kandi gusangiza guverinoma ya Canada amakuru yerekeye imikoranire yawe natwe kubijyanye nikirego,icyifuzo cyo kubona amakuru, cyangwa nkuko leta ya Canada yabisabye.

11. Uburenganzira bwawe kubijyanye namakuru yawe bwite ;

Ukurikije amategeko arengera amakuru mu gihugu cyawe, ushobora kugira uburenganzira runaka kubijyanye n’amakuru yihariye watanze mugihe usaba serivisi zinyongera

Ubwo burenganzira ni:

Uburenganzira bwo kumenyeshwa uburyo amakuru yawe ari gukoreshwa.

Uburenganzira bwo kubona amakuru yawe hamwe na kopi y’amakuru yawe bwite.

Uburenganzira bwo gukosora niba amakuru yawe bwite atariyo.

Uburenganzira bwo gusiba amakuru yawe bwite. (Aho amategeko abyemera).

Uburenganzira bwo guhagarika gukoresha amakuru yawe bwite.

Uburenganzira ku itwarwa ry’amakuru.

Uburenganzira bwo kwanga uburyo amakuru yawe bwite ari gukoreshwa.

Uburenganzira kubijyanye nibyemezo bifatwakakoreshejwe namakuru y’ibimenyetso bya gihanga.

Kubona uburenganzira runaka bishobora gutandukana bitewe nigihugu utuyemo n’aho ujya aho ubusabe bwawe bwatanzwe.

Kubindi bisobanuro bijyanye n'uburenganzira bwawe ushobora kuduhamagara:

Ibiro bya Komiseri w’ibanga muri Canada

30, Victoria Street

Gatineau, Quebec, Canada

K1A 1H3

https://www.priv.gc.ca/en/report-a-concern/

cyangwa mugahamagara ushinzwe kurinda amakuru.

12. Gusuzuma cyangwa kuvugurura amakuru yawe bwite

Ufite uburenganzira bwo kubona no gusaba kopi yamakuru VFS Global ibitse akwerekeyeho, Ntidushobora gutanga uburenganzira cyangwa kopi yamakuru yihariye watanze mugufasha viza yawe, kubwibyo ugomba guhamagara ibiro bya IRCC byagaragajwe.

Niba usabye kugera kumakuru yawe bwite, tuzakurikiza ibisabwa n'amategeko. Mbere yo kuguha amakuru, tuzasaba ibimenyetso bikuranga namakuru ahagije kubyerekeye imikoranire yacu natwe kugirango tubashe kumenya amakuru yose afatika.

Basha kugera ku makuru yawe bwite.

13. Nigute amakuru yawe arindwa?

Iyo uduhaye amakuru yihariye, dufata ingamba kugirango twizere ko yafashwe neza. Amakuru yose yingenzi arahishe kandi ararinzwe haba mu nzira yoherezwa ndetse nigihe abitswe. Turinda amakuru yawe bwite dukurikiza ibisabwa by’umutekano biri mu masezerano twagiranye na guverinoma ya Canada igaragaza ko rwiyemezamirimo agomba igihe cyose kurinda ubuzima bwite bwamakuru ayo ariyo yose, nkuko byasobanuwe mu mategeko ya Canada, cyane cyane amategeko yerekeye ubuzima bwite (1985) hamwe n’umuntu ku giti cye ninyandiko zikoranabuhanga(2000).

Ibigo byacu byo gusaba viza byemewe ku rwego rwa ISO / IEC 27001: 2013 kubwumutekano wo gukoresha amakuru. Ibi byemeza ko uburyo VFS ukoresheje amakuru yawe bugenzurwa kandi bukemezwa nuruhande rwigenga.

Kurubuga rwacu iyo uri kurupapuro rwizewe, akamenyetso ko gufunga kagaragara muri aderese ya mushakisha nyinshi. Ibi bivuze ko kohereza amakuru ava kuri mushakisha yawe ajya kububiko bw’urubuga rwacu arindwa kugirango arindirwe umutekano.

Nyamuneka zirikana ko imeyili ishobora koherezwa itarinzwe kuri murandasi, ibi rero ntago biguha icyizere cyuko afite umutekano 100%. Kubwibyo , ntugashyire amakuru yawe bwite muri emiyeli igihe tuganira, nubikora uzirengera ingaruka.

14. Ni nde ugomba guhamagara kubibazo byihariye?

. Niba wumva ko amakuru yawe bwite atitaweho neza cyangwa ufite ikibazo cyukuntu amakuru yawe akoreshwa, ufite uburenganzira bwo gutanga ikibazo.

Ushobora gutanga ikibazo ku ushinzwe kurinda amakuru, cyangwa Ibiro bya Komiseri w’ibanga muri Canada, werekana uburyo utekereza ko uburenganzira bwawe bushobora kuba bwarabangamiwe no gutunganya amakuru byakozwe na VFS Global.

Kubindi bisobanuro bijyanye n'uburenganzira bwawe mushobora guhamagara:

Ibiro bya Komiseri w’ibanga muri Canada

30, Victoria Street

Gatineau, Quebec, Canada

K1A 1H3

https://www.priv.gc.ca/en/report-a-concern/

VFS Global’s EU lead supervisory authority is:

The Data Protection Commission for Ireland

21 Fitzwilliam Square South

Dublin 2

D02 RD28

Duhamagare.

Birumvikana ko ushobora kuba ufite ibibazo bijyanye niri tangazo ryihariye cyangwa ibikorwa byacu byihariye mwatwandikira mukoresheje bumwe muburyo bukurikira:

Ushinzwe kurinda amakuru ya VFS Global:

Email: DPO @ vfsglobal.com

Postal Address:

VF Worldwide Holdings Ltd,

Unit 3205, 32nd Floor,

Jumeirah Business Centre,

1 Tower, Cluster G,

Jumeirah Lakes Towers,

P.O. Box 114100,

Dubai,

UAE.

Itondere abagushukisha akazi k’ibinyoma

Akazi k’ibinyoma/ gushaka abakozi

VFS Global iramenyesha ko abantu biyitirira kuba abakozi bayo cyangwa abayihagarariye begera abantu bamwe bakabashukisha kubashakira akazi katabaho k’ibinyoma mu rwego rwo kubashakaho amakuru bwite cyangwa kubahuguza amafaranga. Turabakangurira kugira amakenga no kureba kure mu gihe mushukishijwe guhabwa akazi kabasaba kubanza kwishyura amafaranga ayo ariyo yose cyangwa babizeza kubashakira uruhushya rw’akazi mubanje kwishyura. Ibyo bikorwa byose sibyo kandi ntibyemewe. VFS GLOBAL si ikigo gishinzwe gutanga akazi kandi ntigitanga serivisi zo gushaka abakozi. Abo bajura bakoresha cyane cyane interineti, imeyili na telefoni zigandanwa. Turabakungurira kutita kuri abo batekamutwe.

Menya ko VFS Global ari ikigo gishinzwe gukurikirana dosiye zisaba Visa, kikaba gikorana gusa na Guverinoma n’abahagariye Ibihugu byabo kugira ngo cyuzuze inshingano zisabwa n’ubuyobozi zo gukurikirana dosiye zisaba Visa. VFS Global cyangwa abayihagarariye ntishobora kwaka amafaranga abantu ku giti cyabo mu buryo ubwo aribwo bwose ibashuskisha kubaha akazi yaba muri VFS Global cyangwa ahandi. Uramutse wakiriye ubwo butumwa bugaragaza ko buturutse muri VFS Global , bugusaba amafaranga, umenye ko ari ibihimbano

 Ibimenyetso byo kwitondera mu kubona akazi k’ibinyoma

Dore zimwe mu ngero zo gushaka abakozi mu buryo bw’uburiganya bunyuranyije n’imkorere ikwiye ya VFS Global

• Email ntabwo yoherejwe na aderesi ya interineti isanzwe izwi ya VFS Global ahubwo yoherezwa kuri serivisi za email nka Hotmail, Gmail, Outlook, Yahoo n’izindi. Birashoboka nanone ko email yoherezwa kuri aderesi ya interineti itariyo

• Usabwa kudatangaza amakuru yawe bwite cyangwa amakuru y’ibanga

• Usabwa gutanga ikiganiro kuri telefoni cyangwa hakoreshejwe porogaramu y’ubutumwa bw’ako kanya

• Usabwa kwishyura amafaranga.

• Usabwa kuzuza impapuro zisaba akazi z’impimbano nka dosiye zisaba akazi cyangwa ifishi za visa z’abakozi, (amazina n’ikirango bya VFS Global bishobora kwiganwa , gukorwa bigakoreshwa mu nyandiko nta burenganzira bitangiwe

• Kukwibutsa ubwihutirwe.

• Hasabwa amafaranga yo gukurikirana uruhushya rw’akazi, gusaba visa n’ibindi.

 Ibikorwa nk’ibi biba bigamije uburiganya cyagwa kukubonaho amakuru bwite

Nta gushidikanya ko ibyo bikorwa bigamije uburiganya cyangwa kubona amakuru ku warenganyijwe Ibi bikorwa by’aba bantu bigendana n’ubwicanyi n’ubundi buryozwe ku baturage. VFS Global ibabazwa n’ibyo bikorwa ikaba ukangurira abantu kubimenyesha inzego zibishinzwe kugenzura no gukurikirana ibyo bikorwa bitemewe, n’ubwo bitoroshye kumenya no gukurikirana bene abo bantu.

Ariko kandi, niba ubonye ubwo busabe bwanditse cyangwa mu magambo, bwo kitabira ikiganiro cyangwa guhabwa akazi ukeka ko ari ibinyoma cyagwa ubikemanga ntukwiye kutabyitaho. Ushobora no kugenzura ibisa n’ibya VFS Global kuri [email protected]

Niba ubashije gutahura ko hari uburiganya burimo gutegurwa, turagusaba guhita ubimenyesha polisi ikwegereye cyangwa ubundi buyobozi bubifitiye ububasha natwe ukatumenyesha kuri [email protected]

Ibyo aribyo byose, VFS Global ntiyirengera cyangwa ngo yishingire ibishobora kubura, kwangirika, kwishyura ibyakoreshejwe cyangwa izindi ngaruka zaturuka kuri abo bantu batemewe cyangwa ibikorwa byabo.